Yesterday I applied to an IT position that I am very interested in. In the online questionnaire, there were 2 questions that I could not answer yes to, they asked if I had a specific certification and asked if I had used a specific software service. I answered no to both but there wasn't an option to elaborate at all. I have been studying to get the certification and have been following tutorials about the software service. I should have mentioned this in my cover letter but forgot to.
Would I be able to send an email to their HR department mentioning these things or would that be frowned upon?
Is it too late to try to salvage that part of the application?