A supervisor requested that I forward her a log, which I sent her immediately. She then asked for the same in a different format, which I sent immediately. 30 minutes later the supervisor stated that she did not receive the new format, but before I could verify if and what was sent, she sent me the following:
"I'm so sorry you can't seem to understand when something is politely asked of you, you cannot simply comply."
So is she really being polite or condescending?
( 7 months ago )
No it wouldn't offend me, it might puzzle me a bit and make me question motivations, but I'd need more than that to be offended.
I'd just check that it had in fact been sent, and resend it with 'Sorry if there has been any misunderstanding, I did send this as requested (email attached) and am resending now. Please acknowledge receipt. Regards.'