Categories

See More
Popular Forum

MBA (4887) B.Tech (1769) Engineering (1486) Class 12 (1030) Study Abroad (1004) Computer Science and Engineering (988) Business Management Studies (865) BBA (846) Diploma (746) CAT (651) B.Com (648) B.Sc (643) JEE Mains (618) Mechanical Engineering (574) Exam (525) India (462) Career (452) All Time Q&A (439) Mass Communication (427) BCA (417) Science (384) Computers & IT (Non-Engg) (383) Medicine & Health Sciences (381) Hotel Management (373) Civil Engineering (353) MCA (349) Tuteehub Top Questions (348) Distance (340) Colleges in India (334)
See More
( 5 months ago )

What is the technology of restcomm call transfer?

General Tech Technology & Software
Max. 2000 characters
Replies

usr_profile.png
Charles Kyobe

User

( 5 months ago )

 

I am very interested to learn the technology that works to transfer user call from IVR server to agent PC's.

 

From my understanding, a client is needed to be installed in agents' PCs. A ringing popup should appear in agents PC to answer.

Please help explaining how calls from IVR server distributed to agents PCs.

thanks.

what's your interest


forum_ban8_5d8c5fd7cf6f7.gif