Spot Offer for customer service executive NA NA 2019-05-12 09:02:59 Full Time 2019-05-12 to 2019-06-11 Hinduja Global Solutions Limited (HGS) Hyderabad NA NA NA NA

Dear Applicant,

Your profile has been shortlisted for Phone Banking Officer for one of the largest bank in India.

Interview Location SS Central ,2nd & 3rd Floor , AC Guards Roads , Lakadikapool, Hyderabad 500004 , India

***Direct walkin to the above location***

Job Description

Roles and Responsibilities

  • Communicating with customers through various channels for banking process over the phone
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Eligibility Criteria

  • Fluent in Hindi and English.
  • Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF
  • Only Graduates
  • Freshers or Experienced can apply
  • Age Criteria
  • Fresher max 27 years
  • Experienced 30 years
  • Pick up / Drop basis night shift timings, No cab facility will be provided during day shifts

Salary

  • 0 to 2 years experience 13,000 take home, Designation L1
  • 2 to 4 years experience - 16,000 take home, Designation L2
  • 4 years experience and more 23,000 take home, Designation AM

Work Location Hyderabad (Gachibowli)

Contact person Bindu

Posted on : 12-May-2019

Spot Offer for customer service executive

Hinduja Global Solutions Limited (HGS)

Customer Service (Domestic) Hyderabad NA NA NA NA 12-May-2019 to 11-Jun-2019 0-5 Yrs NA NA NA

Dear Applicant,

Your profile has been shortlisted for Phone Banking Officer for one of the largest bank in India.

Interview Location SS Central ,2nd & 3rd Floor , AC Guards Roads , Lakadikapool, Hyderabad 500004 , India

***Direct walkin to the above location***

Job Description

Roles and Responsibilities

  • Communicating with customers through various channels for banking process over the phone
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Eligibility Criteria

  • Fluent in Hindi and English.
  • Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF
  • Only Graduates
  • Freshers or Experienced can apply
  • Age Criteria
  • Fresher max 27 years
  • Experienced 30 years
  • Pick up / Drop basis night shift timings, No cab facility will be provided during day shifts

Salary

  • 0 to 2 years experience 13,000 take home, Designation L1
  • 2 to 4 years experience - 16,000 take home, Designation L2
  • 4 years experience and more 23,000 take home, Designation AM

Work Location Hyderabad (Gachibowli)

Contact person Bindu

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