Telecaller(Female) NA NA 2019-05-12 22:24:54 Full Time 2019-05-12 to 2019-06-11 AMAX PLACEMENT SERVICES Kanpur NA NA NA NA

Telecaller(Female)Job Duties

Takes incoming customer calls, processes sales, and accepts payment for products and services
Makes outgoing customer calls or cold calls in order to sell products and services
Answers questions about product specifications and pricing
Upsells customers to larger products, more extensive packages, or higher priced services
Explains product pricing and negotiates bulk or package pricing
Accurately and efficiently enters customer information into company databases for mailing and billing purposes
Processes credit card payments and troubleshoots any issues that may arise
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary

May specialise in inbound or outbound telemarketing or in sales for a particular industry
Telecaller(Female)Skills and Qualifications

Graduation must, Marketing and Sales Skills, Verbal Communication, Telephone Skills, Interpersonal Communication, Customer Service Skills, Attention to Detail, Ability to Track Leads, Accuracy, Patience, Motivation, High Energy, Ability to Meet Goals, Data Entry, Product Knowledge, Organisation.

Posted on : 12-May-2019

Telecaller(Female)

AMAX PLACEMENT SERVICES

Customer Service (Domestic) Kanpur NA NA NA NA 12-May-2019 to 11-Jun-2019 1-4 Yrs NA NA NA

Telecaller(Female)Job Duties

Takes incoming customer calls, processes sales, and accepts payment for products and services
Makes outgoing customer calls or cold calls in order to sell products and services
Answers questions about product specifications and pricing
Upsells customers to larger products, more extensive packages, or higher priced services
Explains product pricing and negotiates bulk or package pricing
Accurately and efficiently enters customer information into company databases for mailing and billing purposes
Processes credit card payments and troubleshoots any issues that may arise
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary

May specialise in inbound or outbound telemarketing or in sales for a particular industry
Telecaller(Female)Skills and Qualifications

Graduation must, Marketing and Sales Skills, Verbal Communication, Telephone Skills, Interpersonal Communication, Customer Service Skills, Attention to Detail, Ability to Track Leads, Accuracy, Patience, Motivation, High Energy, Ability to Meet Goals, Data Entry, Product Knowledge, Organisation.

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