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CONVERGYS HIRING FOR CUSTOMER CARE EXECUTIVE IMMEDIATE JOINER (Walk In)

Description




Dear Candidate,


We are hiring Graduate fresher's or Undergraduates.

 

1. Customer Support Associate I / Customer Support Associate II

Job Description: - Inbound Customer Service.

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities: -

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
*Support Customers across Telecommunication, Financial Services & Healthcare vertical.
*Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile-

*Any Graduate Fresher OR Under-Graduate / drop out.
*Excellent verbal and written communication skills.
*Flexible with 24/7 Environment.
*Salary up to 24,000 & attractive Incentives amount.

Additional Benefits-

*Two way A/C cabs. ( Convergys was awarded for best in industry transport service).
*Medical insurance worth 1 lakhs.
*Term life insurance worth 3.62 lakhs.
*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
*Gratuity
*Education Assistance plan - Annual entitlement of up to INR 24,000.
*Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories


2.Technical Support Associate I / Technical Support Associate II

Job Description: - Inbound Technical Support.

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like Internet, DTH, Desktop, laptop and Printers.

Roles & Responsibilities:

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
*Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
*Troubleshoot Customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.

 

Candidate Profile-


*Any Graduate Fresher OR Under-Graduate / drop out.
*Excellent verbal and written communication skills.
*Flexible with 24/7 Environment.
*Salary up to 24,000 & attractive Incentives amount.

Additional Benefits-


*Two way A/C cabs. (Convergys was awarded for best in industry transport service).
*Medical insurance worth 1 lakhs.
*Term life insurance worth 3.62 lakhs.
*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
*Gratuity
*Education Assistance plan - Annual entitlement of up to INR 24,000.
*Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.


For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist :

stanly sam @ 8826295814

 

 

 

Regards,

stanly sam
HR Team
CONVERGYS INDIA
(M):- 8826295814

 

Openings : 1

Closed
JOB ID

TH20191276

EXPERIENCE

Fresher To 3 years

VALID TILL

Feb 15, 2019 To Mar 17, 2019

LOCATION

Gurugram

REQUIRED SKILLS CTC

0NANot Disclosed by Recruiter

ROLE

Customer Service

CONTACT PERSON

stanly sam

CONTACT NUMBER

CONTACT TIME

10:00am - 05:00pm

CO


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