ZONE HEAD NA NA 2019-05-04 07:48:53 Full Time 2019-05-04 to 2019-06-03 Ontrack HR Services Pvt Limited Mumbai City NA NA NA NA

Agency/ Banca Training initiatives in the Zone oRecruitment & Development of Training Managers oPlanning & Execution of Management Training in the Zone oContribute to the Business by Training oTraining Administration and Quality of Training oBuilding the future pipeline for the Training Department KEY RESPONSIBILITIES: Business Support Ownership of all training supported business parameters. Collaborating with ZVP - Sales and KAM to design the overall training strategy for the business keeping in mind the service value chain. Administrative: Planning, scheduling, and executing all regular training programs for agents and employees Proactive planning for any special training programs, interventions and management development programs. Coordinating with the BH/BM/RSM and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the trainers. Ensuring time and duration adherence; internal and regulatory compliances. Team development: Ensuring the sourcing, interviewing and short-listing candidates happens in time Retention of the trainers. Proactively managing talent pool. Development of trainers; regular performance reviews and feedback for continuous improvements in knowledge and skills Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads. Motivating, traction of the KRAs and R&R for the trainers and providing continuous encouragement for the trainers. Course correcting any gaps in knowledge, skills or attitudes of the trainers through training, coaching and counseling. Managing disciplinary issues. Quality Assurance: Ensuring adherence to curricula, contents and sessions plan by the trainers. While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides. Ensuring that each program achieves the business objectives it was targeting to achieve. Assisting the home office team in training needs identification & measurement of training effectiveness. Master Trainer: Be the first choice trainer for all the high level L&D company-wide initiatives. MEASURES OF SUCCESS: Achieving L&D for the Zone Ensuring adherence to the training process for new agent/ AM/UM launch, existing agents productivity, RM and HIC productivity Attaining the required certification on New Employee On-boarding Standardized training schedule & delivery for region Driving adoption of Technology and New Content Retention and development of trainers Alignment of training with region business objectives Compliance Planning & execution of Training Calendar in the Zone

Posted on : 04-May-2019

ZONE HEAD

Ontrack HR Services Pvt Limited

Sales Mumbai City NA NA NA NA 04-May-2019 to 03-Jun-2019 5-10 Yrs NA NA NA

Agency/ Banca Training initiatives in the Zone oRecruitment & Development of Training Managers oPlanning & Execution of Management Training in the Zone oContribute to the Business by Training oTraining Administration and Quality of Training oBuilding the future pipeline for the Training Department KEY RESPONSIBILITIES: Business Support Ownership of all training supported business parameters. Collaborating with ZVP - Sales and KAM to design the overall training strategy for the business keeping in mind the service value chain. Administrative: Planning, scheduling, and executing all regular training programs for agents and employees Proactive planning for any special training programs, interventions and management development programs. Coordinating with the BH/BM/RSM and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the trainers. Ensuring time and duration adherence; internal and regulatory compliances. Team development: Ensuring the sourcing, interviewing and short-listing candidates happens in time Retention of the trainers. Proactively managing talent pool. Development of trainers; regular performance reviews and feedback for continuous improvements in knowledge and skills Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads. Motivating, traction of the KRAs and R&R for the trainers and providing continuous encouragement for the trainers. Course correcting any gaps in knowledge, skills or attitudes of the trainers through training, coaching and counseling. Managing disciplinary issues. Quality Assurance: Ensuring adherence to curricula, contents and sessions plan by the trainers. While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides. Ensuring that each program achieves the business objectives it was targeting to achieve. Assisting the home office team in training needs identification & measurement of training effectiveness. Master Trainer: Be the first choice trainer for all the high level L&D company-wide initiatives. MEASURES OF SUCCESS: Achieving L&D for the Zone Ensuring adherence to the training process for new agent/ AM/UM launch, existing agents productivity, RM and HIC productivity Attaining the required certification on New Employee On-boarding Standardized training schedule & delivery for region Driving adoption of Technology and New Content Retention and development of trainers Alignment of training with region business objectives Compliance Planning & execution of Training Calendar in the Zone

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