Education Counsellor NA NA 2019-05-11 06:06:29 Full Time 2019-05-11 to 2019-06-10 ASAP Staffing Solutions Delhi NA NA NA NA

Duties & Responsibility-

Professionally and effectively employs Client Service & Relationship Management
Manage inbound & outbound customer queries, pending tasks, registrations, product demos
Support the service with relevant data analysis as per agreement and requirement from the client
Actively been involved in implementation of the technology solutions with the user testing, demo, user acceptance, user queries, explanations and communication with the user, relevant feedback for the technology solutions
Identify and develop sources of potential clients
Effectively communicate with clients to gain commitment to purchase
Maintain regular contact with Key Clients, Develop and maintain relationships
Effectively communicate with clients via telephone, email, Skype/face-to-face and written communication
Overcome client resistance/objections to products, & be able to match appropriate products to clients requirements.
Advise operations &Sales and Marketing team of client feedback/comments relating to the product content and pricing as well as company performance
Provide a weekly schedule of planned activities
Achieve service activities within specified time scales as directed by operations and marketing
Be able to demonstrate a full knowledge of all products, relevant selling points and benefits
Keep abreast of competitor activity and recommend any necessary tactical action
Provide time-phased, qualified reports on achievement and activities
Update accurate records of all contacts with clients
Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism


Skills required
Preferred degree, and previous experience in a Higher Education environment ,
Excellent interpersonal, communication and presentation skills combined with efficient and effective administrative skills and the ability to organize and prioritize your own workload and work without direct supervision



Posted on : 11-May-2019

Education Counsellor

ASAP Staffing Solutions

Customer Service (International) Delhi NA NA NA NA 11-May-2019 to 10-Jun-2019 1-5 Yrs NA NA NA

Duties & Responsibility-

Professionally and effectively employs Client Service & Relationship Management
Manage inbound & outbound customer queries, pending tasks, registrations, product demos
Support the service with relevant data analysis as per agreement and requirement from the client
Actively been involved in implementation of the technology solutions with the user testing, demo, user acceptance, user queries, explanations and communication with the user, relevant feedback for the technology solutions
Identify and develop sources of potential clients
Effectively communicate with clients to gain commitment to purchase
Maintain regular contact with Key Clients, Develop and maintain relationships
Effectively communicate with clients via telephone, email, Skype/face-to-face and written communication
Overcome client resistance/objections to products, & be able to match appropriate products to clients requirements.
Advise operations &Sales and Marketing team of client feedback/comments relating to the product content and pricing as well as company performance
Provide a weekly schedule of planned activities
Achieve service activities within specified time scales as directed by operations and marketing
Be able to demonstrate a full knowledge of all products, relevant selling points and benefits
Keep abreast of competitor activity and recommend any necessary tactical action
Provide time-phased, qualified reports on achievement and activities
Update accurate records of all contacts with clients
Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism


Skills required
Preferred degree, and previous experience in a Higher Education environment ,
Excellent interpersonal, communication and presentation skills combined with efficient and effective administrative skills and the ability to organize and prioritize your own workload and work without direct supervision



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