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The ("TuteeHUB") Platform here refers to any web sites, web services, mobile apps and channel services associated with ("TuteeHUB").

Your use of the TuteeHUB Platform and services is subject to the terms and conditions set forth in these Terms of Service (the "Terms of Service").

PLEASE READ THE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE TUTEEHUB PLATFORM OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF OUR TERMS OF SERVICE AND THE PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE PLATFORM.

TuteeHUB may revise this Agreement at any time by updating this posting. Use of the platform after such changes are posted will signify your agreement to these revised terms. You should visit this page periodically to review this Agreement.

Our Service


Our Platform and Services provided to you on an "AS IS" basis. You agree that the owners of the ("TuteeHUB") Platform exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this platform and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.

Eligibility


TuteeHUB is not intended for children. We do not knowingly collect personal information from children. The Services are available only to individuals or organizations that can form legally binding contracts. Without limiting the foregoing, neither minors (persons under the age of 18) nor individuals who have been suspended from the Services may participate in the Services.

Registration and Account Security


If you choose to register for an Account, you agree to provide us with true, accurate, current and complete information about yourself and update us if there are changes to the information. You acknowledge and agree that TuteeHUB will have no liability associated with or arising from your failure to maintain accurate registration information, including your failure to receive important information and updates about the Services. If TuteeHUB has reasonable grounds to suspect that any information you provided to us is untrue, inaccurate or incomplete, TuteeHUB may suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof) by you.

As a part of your Account registration, you are required to establish a username and password. These pieces of data are used to authenticate you when you use the Services. They act as your signature. For your protection, you should memorize your username, password and responses to your security questions, if any, and not keep notation of them on or with your personal computer, tablet, mobile device or other device used to access the Services. You are responsible for protecting the confidentiality of your username and password. It is important that you do so since we are not responsible for any losses you incur as a result of unauthorized use of your Account and, depending on the circumstances, your Issuer may hold you responsible for unauthorized use of your Eligible Card account. You agree to notify TuteeHUB immediately of any unauthorized use of your user name or password, or any other actual or potential security breach relating to your Account.

You are responsible for all use of your Account and for ensuring that use of or access to your Account and use of the Services complies fully with these Terms. You acknowledge and agree that any use of the Services occurring through your username and password shall be deemed to be your actions and that TuteeHUB may rely upon such actions.

We regularly review the security measures for the Services. However, we cannot guarantee that information you transmit via the Internet is entirely secure. When you submit information using the Services, you accept that you do so at your own risk.

Intellectual Property Rights


The TuteeHUB Site Content is protected by applicable intellectual property laws and all Content is owned by TuteeHUB or used by TuteeHUB under a license or with permission. All text, formatting (including without limitation the selection, coordination and arrangement of materials on the TuteeHUB Site, and the images, graphics, animation, tools, widgets, applications, commercials, videos, music, sounds, articles, copy, creative materials, photos, trademarks, service marks, trade names, and logos, and other materials and information on this Site are subject to the intellectual property rights of TuteeHUB, its subsidiaries and affiliates, and their respective licensors and licensees (collectively "Content"). These materials may not be copied, reverse engineered, decompiled, disassembled, modified, reposted to other web sites, framed, deep linked to, changed, or otherwise distributed, redistributed, licensed, sublicensed or transferred in any form by you. Nothing contained on the TuteeHUB Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to make commercial use of any TuteeHUB trademark, intellectual property right or copyrighted material without TuteeHUB’s prior written permission. The trademarks, logos, trade names and service marks, whether registered or unregistered (collectively the "Trademarks") displayed on the TuteeHUB Site are Trademarks of TuteeHUB and its third party alliance partners. Nothing contained on the TuteeHUB Site should be construed as granting by implication or otherwise, any license or right to use any Trademark displayed on the TuteeHUB Site without the written permission of TuteeHUB or such third party that may own the Trademark.

Any unauthorized commercial use of these materials will violate TuteeHUB’s intellectual property rights and will be subject to TuteeHUB's full legal rights and remedies.

Privacy Policy


Registration data and other personally information that we may collect is subject to the terms of our Privacy Policy.

Payment Terms

Membership Fees


TuteeHUB users will subscribe to different levels of participation and privileges on the Site, by payment of subscription fees as displayed prominently on the website and available in the "Membership" section post successful login.

TuteeHUB reserves the right to change membership fees, change the features or services/products offered in the membership programs, at any time, upon reasonable notice posted in advance on the Site. No refunds of fees already paid will be given. If TuteeHUB exercises its right to cancel a membership, TuteeHUB will not refund the membership fee already paid.
Where applicable, TuteeHUB may also collect taxes on membership fees.
If you renew your membership program, the new program and, new billing period will then be based upon the date TuteeHUB receives payment of the new membership fee. Any number of days remaining/unused in your subscription at the time of renewal shall be credited to your account in the new membership subscription.
For more information on renewals and price plans, check the Site or contact Customer Support on support@tuteehub.com.

Service Fee

TuteeHUB charges all users engaging in outsourcing/freelancing/subcontracting or transactions of similar nature using its platform features, a Service Fee (8% flat rate) for each Engagement. Example Pricing
Engagement Type Website Logo Design
Engagement Value INR 1000
Service Fee Rate 8%
Amount Charged to Job Creator INR 80 Amount Paid by Job Creator INR 1080
Amount Charged to Designer INR 80 Amount Paid to Designer INR 920

Important: Where applicable, TuteeHUB may also collect taxes on Service Fees. When a user creates or initiates an engagement and pays the engagement amount, TuteeHUB will subtract the Service Fee and disburse the remaining amount

You hereby authorize TuteeHUB for maintaining Accounts and the payment, holding, and receipt of funds for each Engagement and other specified purposes. and you agree to pay TuteeHUB the Service Fee for using the Site’s communication, invoicing, dispute resolution and payment services, including Payment Protection.

Release and Delivery of Funds

TuteeHUB operates a payment control system wherein funds for an engagement can be released in planned phases post quality satisfaction checks of partial output by the user who has ordered/initiated the engagement. This leads to better confidence among employers and improves quality of service provider by workers.
Subject to this Contract, the employer can make an Interim/Partial Payment, which will be locked from their Account and cannot be claimed by the Worker until:

  • The Employer and Worker agree that the funds can be claimed by the Worker;
  • if there is a dispute, the Employer and Worker must conclude the Dispute which gets resolved in the Worker’s favour;
  • The Employer instructs TuteeHUB to pay a Worker; or
  • The Employer acknowledges that the Worker has completed the services fully and satisfactory.
  • If an Employer does not approve of the Worker's work product, despite numerous efforts or revisions, the parties may elect to resolve the issue under the Dispute Resolution Process.
  • If we have not received any instructions or dispute from an Employer or a Worker within six months or any other reasonable length of time after the day that the Payment was paid and the Employer has not logged into their Account during that time, the Payment will be unlocked and released back to the Worker.

Dispute Resolution


Arbitration Team

The role of the arbitration Team extends to making all actions necessary to resolve the case in an impartial and evidential manner. You acknowledge that the verdict of the Dispute Team is final, binding, and irreversible.

Response Time

Employers: Once a dispute is opened, an employer is given 7 days to respond to it. Otherwise, they will automatically lose the dispute and the pending payments/funds will be transferred to the worker's account.

Workers: Once a dispute is opened, a worker is given 3 days to respond to it. Otherwise, they will automatically lose the dispute any pending payments/funds will be returned to the employer's account.

Resolution Process

  1. Incident Report: The complainant selects the Project and the payment or payments to be disputed. After which, a description of the issue and an explanation of why the dispute is being opened should be given. Users are encouraged to attach any files that could support their claims.
  2. Negotiations: Both parties will have the opportunity to tell their side of the story and also negotiate terms to resolve the issue between themselves. Only the party who originally filed for the dispute can cancel the dispute.
  3. Escalation: If negotiations have failed, either party or both can approach TuteeHUB for claim settlement.
  4. Verdict: The Arbitration Team will review all evidence and other information provided to reach a decision (usually within 48 hours). Dispute verdicts are final, binding, and irreversible.

User Submissions


As a user of the Site you may submit your comments, which may consist of textual content and potentially photos, videos, images audio files, other types of content and links to such content if allowed by the Site (collectively referred to as "User Submissions"). You will be solely responsible for your own User Submissions and the consequences of posting or publishing them. In connection with User Submissions, you affirm, represent, and/or warrant that: the User Submission is your original work and that you own or have the necessary licenses, rights, consents, and permissions to use and authorize TuteeHUB to use any and all User Submissions in any and all media now known or hereinafter invented without territorial or time limitations and without compensation, and have all necessary consents to collect, use and disclose any personally identifiable information, images or likeness contained or displayed in any and all User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Site and this Agreement. You agree that you will not submit as part of any User Submission any material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner and the necessary consents from any individuals whose personally identifiable information is contained in such material to post the material and to grant TuteeHUB all of the license rights granted herein. You acknowledge and agree that no confidential relationship or obligation of secrecy or confidentiality is established between you and TuteeHUB regarding the User Submission, despite any statement or legend to the contrary on the User Submission and any related materials

Ownership of User Content


By making a User Submission, you understand that you are granting TuteeHUB a worldwide, perpetual, royalty-free, fully-paid, irrevocable, sublicensable, transferrable, non-exclusive license in and to the User Submission (including under copyright, patent, and trademark law), including the right to edit, change, and create derivative works, and any concepts or ideas contained in the User Submission, including the documents, artwork, statements, drawings, outlines, proofs, displays, photographs, footage, outtakes, musical scores, audio and video footage, discs, whether in print or electronic form, produced or created by you as part of the User Submission. The license you are granting to TuteeHUB includes the right of TuteeHUB and its designees to reproduce the User Submission, prepare other works using the User Submission, combine your User Submission with other works, and alter, translate, distribute copies, display, perform, license and apply for copyright registration of the transformed User Submission in the name of TuteeHUB throughout the world in perpetuity in any media that now exists or may exist in the future. For example, the above grant permits TuteeHUB and its designees to use only certain portions of your User Submission, rerecord or modify any audio tracks or visual images you provide, rewrite the User Submission, and/or incorporate other materials, either created by TuteeHUB or licensed from others, with your Submission. If we create other works using the User Submission, those works will be owned by us and may be used in accordance with these guidelines, and shall not be subject to your approval.

By making a User Submission, you are waiving and agreeing not to assert any copyrights or "moral" rights or claim resulting from our alteration of the Submission or any photograph(s), footage, illustrations, statements or other work contained in the Submission. You are also agreeing to appoint TuteeHUB as your irrevocable attorney-in-fact with respect to the User Submission, with the right to execute and deliver any documents, in your name and on your behalf, to ensure that TuteeHUB can use the User Submission that you are licensing in any way TuteeHUB sees fit to own and protect the rights in any derivative works created from your User Submission, and to have the User Submission removed from any other website or forum.

Feedback Content


From time to time, we may ask that you for your feedback on TuteeHUB's Site and products and/or services. Any communication or material you transmit or post will be (a) treated as non-confidential and non-proprietary by TuteeHUB, (b) become the property of TuteeHUB and TuteeHUB shall exclusively now and hereinafter own all rights, title and interest therein, and (c) used without restriction by TuteeHUB licensees and affiliates at its sole discretion without any obligation, compensation or other liability to you. Such use may be for any purpose whatsoever, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting whole or in part, in any medium and in any manner, now known or later developed, on this Site or otherwise. And TuteeHUB shall be under no obligation to respond to any such communication. Notwithstanding the foregoing, TuteeHUB maintains a policy of not accepting or considering any creative ideas, suggestions or materials from the public regarding its products and services ("Submissions"), and therefore, you should not make any Submissions to TuteeHUB in any communications through this Site or otherwise. Nonetheless, if you do send us a Submission, despite our request not to do so, then such Submission shall immediately become the property of TuteeHUB and TuteeHUB shall exclusively now and hereinafter own all rights, title and interest therein. Furthermore, TuteeHUB shall be free to use any Submissions for any purpose whatsoever, including, but not limited to, developing and marketing products and services. TuteeHUB shall not be liable for such use or disclosure of such Submission or for any similarities in the Submission and any future TuteeHUB products and services.

You agree that all information or data of any kind, whether text, software, code, music or sound, photographs or graphics, video or other materials ("Content"), publically or privately, shall be the sole responsibility of the person providing the Content or the person whose user account is used. You agree that our platform may expose you to content that may be objectionable or offensive. We shall not be responsible to you in any way for the content that appears on this platform nor for any error or omission.

User Conduct


You are prohibited from using our Services to share content that:

  • Contains illegal content or promotes illegal activities with the intent to commit such activities. Please keep in mind that we do not allow content that is inappropriate for young learners.
  • Contains credible threats or organizes acts of real-world violence. We don’t allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
  • Harasses others. We encourage commentary about people and matters of public interest, but abusive or otherwise inappropriate content directed at private individuals is not allowed.
  • Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
  • Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
  • Otherwise violates the TuteeHUB Terms of Use. Please note that specific courses may have additional rules and requirements.
  • post content or items in inappropriate categories or areas on our Websites and services;
  • fail to deliver payment for services delivered to you;
  • fail to deliver Seller Services purchased from you;
  • circumvent or manipulate our fee structure, the billing process, or fees owed to TuteeHUB;
  • take any action that may undermine the feedback or reputation systems (such as displaying, importing or exporting feedback information or using it for purposes unrelated to the Website);
  • transfer your TuteeHUB account (including feedback) and Username to another party without our consent;
  • Do anything that violates local, state, or national law.
  • Share your password, let anyone access your account, or do anything that might put your account at risk.
  • Attempt to access any other user's account.
  • Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.
  • Access, tamper with, or use non-public areas of our systems, unless specifically authorized to do so.
  • Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.
  • Try to reverse engineer any portion of our Services.
  • Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.
  • Use our Services to distribute malware.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Encourage or help anyone do any of the things on this list.

Right to Suspend/Refuse/Discontinue Service


We may close, suspend or limit your access to your Account without reason. Without limiting the foregoing, we may close, suspend or limit your access to your Account:

  • If we determine that you have breached, or are acting in breach of, this User Agreement;
  • We believe there may be an unacceptable level of risk associated with you, your Account, or any or all of your transactions, including if we believe that there is a risk that such funds will be subject to reversal or chargeback;
  • We believe that the beneficiary of the payment is someone other than you;
  • If you under-bid on any Project in an attempt to renegotiate the actual price privately, to attempt to avoid fees;
  • If we determine that you have infringed legal rights (resulting in actual or potential claims), including infringing Intellectual Property Rights;
  • If we determine that you have engaged, or are engaging, in fraudulent, or illegal activities;
  • You do not respond to account verification requests;
  • You do not complete account verification when requested within 3 months of the date of request;
  • To manage any risk of loss to us, a User, or any other person; or
  • Abuse of any staff members including inappropriate or unreasonable communications
  • For other reasons.
If we close your Account due to your breach of this User Agreement, you may also become liable for certain fees as described in this User Agreement.
Without limiting our other remedies, to the extent you have breached this User Agreement, you must pay us all fees owed to us and reimburse us for all losses and costs (including any and all of our employee time) and reasonable expenses (including legal fees) related to investigating such breach and collecting such fees.
You acknowledge and agree that: (1) the damages that we will sustain as a result of your breach of this User Agreement will be substantial and will potentially include (without limitation) fines and other related expenses imposed on us by our payment processors and Users and that those damages may be extremely difficult and impracticable to ascertain; (2) if you breach this User Agreement, we may take legal action against you to recover losses.
If we close your Account for a reason other than as a result of your breach of this User Agreement, unless as otherwise specified in this User Agreement, you will be entitled to receive any payment due from us to you.
In the event that we close your Account, you will have no claim whatsoever against us in respect of any such suspension or termination of your Account.

Third-Party Content and Links


The TuteeHUB Site may contain third party content and links to other web sites that are completely independent of this Site. Third-party content and links are included solely for the convenience of users and do not constitute any approval, endorsement or warranty by TuteeHUB. Moreover, TuteeHUB is not responsible for the accuracy, completeness, or reliability of third-party information, or the products or services offered or sold through any linked webs site and you assume sole responsibility for the use of third-party information. Any agreements, transactions, or other arrangements made between you and such third party are made solely at your own risk. When you click on a third-party link, you will leave the TuteeHUB Site. Any personal information you submit on the resulting site will not be collected or controlled by TuteeHUB but will be subject to the privacy notice or terms of use of the resulting site. Please review the privacy policy and terms of use of the resulting site for more information on its privacy practices.

Indemnification


You agree to indemnify, defend and hold TuteeHUB and its owners, business partners, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys' fees and expenses, related to either your violation of these Terms of Use or your use of the Site. You will indemnify and hold TuteeHUB harmless from and against any claim, suit or proceeding brought against TuteeHUB arising from or in connection with violations of copyright or other intellectual property or other rights of third parties contained in your User Submissions and/or any other violation of law or breach of contract obligations relating to the User Submissions. You will indemnify and hold TuteeHUB harmless from and against any claims, damages and costs resulting directly or indirectly from the use, disposition, reproduction, publication or public communication of the User Submission.

Communications


You consent to receive notices and information from us in respect of the Website and Services by electronic communication. You may withdraw this consent at any time, but if you do so we may choose to suspend or close your Account.

Limitation of Liability


In no event shall we, our related entities, our affiliates or staff be liable, whether in contract, warranty, tort (including negligence), or any other form of liability, for:

  • Any indirect, special, incidental or consequential damages that may be incurred by you;
  • Any loss of income, business or profits (whether direct or indirect) that may be incurred by you;
  • Any claim, damage, or loss which may be incurred by you as a result of any of your transactions involving the Website.
The limitations on our liability to you above shall apply whether or not we, our related entities, our affiliates or staff have been advised of the possibility of such losses or damages arising.

No Warranty of User's Identity


We cannot and do not confirm each User's purported identity on the Website. We may provide information about a User, such as a strength or risk score, geographical location, or third-party background check or verification of identity or credentials. However, such information is based solely on data that a User submits and we provide such information solely for the convenience of Users and the provision of such information is not an introduction, endorsement or recommendation by us.

Disclaimer of Warranties


THE TUTEEHUB SITE AND ALL CONTENT CONTAINED HEREIN ARE PROVIDED TO YOU "AS IS," AND "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, TITLE/NONINFRINGEMENT, QUALITY OF INFORMATION, OR FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION OBTAINED BY YOU FROM TUTEEHUB THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITATION, TUTEEHUB DISCLAIMS ALL WARRANTIES REGARDING THE AVAILABILITY OF THE SITE, THAT THE TUTEEHUB SITE WILL OPERATE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THE TUTEEHUB SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS SITE IS AT YOUR OWN RISK, ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THIS SITE IS PROVIDED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR ANY DATA LOSS THAT MAY RESULT FROM YOUR USE OF THE SITE, INCLUDING WITHOUT LIMITATION, DAMAGE RESULTING FROM COMPUTER VIRUSES. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Changes to the TuteeHUB Site and Terms of Use


TuteeHUB reserves the right to change or modify Content, materials or information appearing on or in connection with this Site, including these Terms of Use, at any time without notice to you. TuteeHUB may at any time revise these Terms of Use by updating this posting. You are bound by such revisions and should therefore visit these pages to review the current Terms of Use from time to time.

If you have any questions or comments, please email us at support@tuteehub.com